Visit by informal appointment Mon-Fri 10am-4pm | Sat 10am-2pm

How to Buy

Getting to know you

Knowing more about you helps us give you better advice. It’s personal, which is why we choose to be free from having an online store.

At our Showroom

Make an informal appointment to visit our showrooms and try a comprehensive range of pianos over 2 floors, with exclusive showroom time – without the disturbance of other clients. Place your order there and then, or telephone later, paying a deposit by card. If you would like us to make any fine adjustments to your selected piano to your preference, just ask – we may even be able to do this ‘while-you-wait’.

Via Telephone

Discuss your requirements and options in detail with us. As experienced piano technicians and Yamaha specialists since 1981, we can best advise you and ensure you make the right choice.

Place your order with a deposit by card, and we will send an invoice confirming your order. When the piano is prepared and a delivery date has been confirmed, the balance is then payable by debit card (Visa Debit/Maestro), Transfer (BACS / CHAPS) or you can send a cheque to clear (allow a week before delivery).

Based on 21 reviews
Mark M
I didn’t buy a piano at the time because my plans have been uncertain for a while and it looks like I have to relocate soon but Chris was so attentive and accommodating that I plan to buy from him as soon as I am in a position to. Top notch service and expertise. Preparation is absolutely immaculate and to your taste if you choose to ask for it. Legendary attention to detail if you are buying - what else do you need to know?
Ian Howlett
I bought a Yamaha YUS5 upright in 2013, and ten years on it’s still going strong, and is playing better than ever, with the tone developing nicely. The service I received at the time was fantastic, including having the showroom to myself to evaluate the pianos. The piano was set up perfectly, which probably helps to explain why I’ve had ten years of trouble-free enjoyment of an excellent instrument. Highly recommended.
I've a piano finish speaker sent to Venables Pianos seeking for their help to repair it. They finished in two weeks and the damaged corners are like new now. Really professional and responsible.
Nathan Sealy
Superb personal service. Couldn't recommend them more.
Leon Ashman
Friendly Family business.
Linda Bitvus
I have just purchased a Venables baby grand piano and am absolutely delighted with the service I have received.In the showroom I was allowed to play all the pianos freely and was given lots of helpful advice. The delivery was excellent and I am a very happy customer.Thank you very much.
Andrew B
I purchased a Yamaha B3 silent from here 6 years ago and it is still a fantastic instrument. The customer service, help and advice given by Will and the team was exceptional.