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Piano Advice

With over 30 years experience in the piano trade as piano technicians, specialising in the supply and servicing of quality new pianos – we can provide honest, technically-accurate piano information and advice.

Piano advice and help on buying an acoustic piano.
The oldest trick of the trade is to suggest a tired or used budget piano that was acquired for next to nothing in a part-exchange, as ideal for grade 2 or 3. It is as simple as this: a piano either works properly – consistently and reliably, at concert pitch, or it doesn’t. Even to complete grade 1, the piano must work properly.

Take advantage of our piano advice and information pages to gain valuable knowledge about the piano industry and basic technical understanding of how pianos work, and what makes some pianos better than others.

If you require any further piano information or advice, please feel free to call or email – we are here to help.


Voicing. Before and after…

Here we have a Yamaha U1 upright piano. We have recorded the piano before voicing and after. Here is an audio sample…

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Digital vs Acoustic

It’s a big debate, with reason. There is no denying that digital pianos have taken a firm grasp on the piano market…

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Humidity. Critical environmental condition for a stable piano.

In late Summer / early Autumn and biting cold winter, we receive many call from customers asking why their piano has gone…

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Grand Pianos – buying a grand piano

Here are some valuable facts about grand pianos that will help you understand their merits and compromises as well as essential grand…

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Why modern pianos are best

An old piano is not only inferior to a new instrument due to its wear and tear over the years, but lacks…

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Key factors to consider when buying a piano

A pile of price lists, brochures, conflicting reviews and advice from someone who bought their piano 10 years ago, just doesn’t help…

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The piano industry

An industry more active than you may have expected.. We move with this ever changing industry to select a range of pianos…

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Early Yamaha U1 – U3 vs New Yamaha models

Yamaha U1 and U3 designs pre-2002 are inferior to current models… despite the misleading and inaccurate web-articles, forum posts and piano shop…

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Upright Pianos – buying an upright piano

Here are some valuable facts about upright pianos that will help you understand their merits and compromises as well as essential upright…

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Based on 28 reviews
Riley Phillips
I bought a Yamaha piano 6 months ago and since then I have received incredible customer service which has been delivered quickly and professionally. I would definitely recommend to anyone whether they need any help with pianos or are looking to purchase and all the pianos are of incredible quality and are clearly cared about.
Derren Felber
Venable Pianos are simply amazing! I am a Pianist and Vocal Coach and have been fortunate enough to work on TV Show’s like “BBC Let it Shine” and “THE Voice UK” as well as many national theatre productions. Earlier this year I needed to replace my pian o as it was beyond economical repair, so I contact Venable Pianos for help. I chose the Venable & Sons Custom 200 which is a 6’5” Grand Piano. Initially the piano sounded amazing, but it didn’t quite match what I wanted in terms of Bass and how the vocals would blend with the treble. After speaking to the highly knowledgeable Will, he instantly knew what sound I wanted and how to achieve the desired tonal characteristics that I needed. Will made all the changes (hammer voicing) in front of me and you could really see how great he is at getting perfection from the instrument. THE PIANO WAS TRANSFORMED!!! The piano jumped into life exactly as I wanted it too and I was sold on the piano! The build quality is superb and with German strings and Top-quality German Hammers I would confidently put this up against any well-known brand and come out on top! I have coached, recorded and played this piano for quite some time now and I can honestly say it’s the BEST piano I have ever owned!!! The piano blends into the vocal range very well, and when you need a solo or more power (for the piano to become the main point) its so capable to do so. One feels like ZEUS with lightening bolts because the instrument responds so well! The detail in the refinement of casework is also outstanding, even their used instruments look brand new!!! The level of care that goes into the preparation is like no other! Will really understands your needs and the showroom and environment are wonderful. I can honestly say Venable Pianos are the best piano shop I have ever been to or worked with and their pianos are outstanding! I cannot recommend them highly enough!!!!!!!!!!
Katherine Rabey-Bennett
Fantastic customer service and we love our new piano! Will was so helpful, extremely knowledgeable and not at all pushy. We had a great experience browsing the pianos in the store after calling half an hour before popping in. We spent quite a while chatting to Will about the different models and he gave us plenty of time to try them. Frequent updates on timescales after ordering and the delivery team was very polite and efficient. Highly recommend for anyone looking for a piano in the region!
Roy Chilcott
Perfection is very important to the company. Highly recommended!
Kayoed Owner
I bought my Yamaha SU7 from Will, the experience was right up there with the very best purchasing experiences I’ve ever had. I can’t recommend Venables highly enough. My only regret is that I’m unlikely to buy too many more pianos so won’t often get the opportunity to benefit from their awesome customer centric service.
Mark M
I didn’t buy a piano at the time because my plans have been uncertain for a while and it looks like I have to relocate soon but Chris was so attentive and accommodating that I plan to buy from him as soon as I am in a position to. Top notch service and expertise. Preparation is absolutely immaculate and to your taste if you choose to ask for it. Legendary attention to detail if you are buying - what else do you need to know?
Ian Howlett
I bought a Yamaha YUS5 upright in 2013, and ten years on it’s still going strong, and is playing better than ever, with the tone developing nicely. The service I received at the time was fantastic, including having the showroom to myself to evaluate the pianos. The piano was set up perfectly, which probably helps to explain why I’ve had ten years of trouble-free enjoyment of an excellent instrument. Highly recommended.
I've a piano finish speaker sent to Venables Pianos seeking for their help to repair it. They finished in two weeks and the damaged corners are like new now. Really professional and responsible.