Visit our Piano Showroom by appointment Tuesday-Saturday

Talk to a technician 01425 476644

Family Business

Our past customers made us who we are today. Today’s customers are our future. We’d love you to be a part of our history.

Since 1981, Venables Pianos has proudly been a genuine family business, technician owned and run. Exemplary standard in buying advice, piano preparation and long-term after-sales care is something we believe can only be achieved through knowing our customers and remembering them years later. You will soon appreciate how a long-established family business cares better about the standards it delivers and the long-term reputation its previous generation worked so hard to win.

Being a second-generation technician-run family business, means I truly care about the complete customer experience; standard of piano stocked and instrument preparation/quality control and sustaining the enviable reputation my father worked hard to gain – continuing the legacy! I’ve worked within this business since I was a child… pianos are my life.

– Will Venables

Chris Venables (founder)

Chris Venables began his career as a tuner-technician over 30 years ago. Within the first year he opened his first piano showroom and soon became well-known for his progressive approach to piano retailing.

1984 saw the launch of the Chris Venables range of hand-finished pianos, followed shortly by John Broadwood and Sons awarding Venables the first license in the UK to hand-finish their upright range to clients’ specification.

Having received technical training from both Steinway and Yamaha, Chris has prepared Concert Grand Pianos for EMI Classical Music, BBC Radio, Vladimir Ashkenazy, Peter Donohoe, John Lill, Peter Katin and Jose Carreras.

 

“Chris Venables is an ambassador for new instruments and goes to great lengths to promote them. He summons up a truly missionary zeal to convince people they will get better value buying new… His success is due to the combination of an incurable passion for pianos with an entrepreneurial flair which is quick to see opportunities and act on them.”

– 1988, Classical Music Magazine

Join our family of Venables Pianos by becoming a truly valued customer! Feel respected and remembered years after purchase. After all, a piano is part of your musical journey and we hope to serve you ongoing.

EXCELLENT
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Based on 30 reviews
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Elizabeth Williams
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I’ve been a loyal customer of Venables Pianos for eight years, and I can’t recommend them highly enough. I started with a beautiful Yamaha upright, and thanks to their fantastic trade-in policy, I’ve been able to upgrade over time as my piano playing improved. They’ve taken my previous pianos back each time, making the whole process smooth. Now I’m enjoying playing a beautiful 6 ft Yamaha CX3. Will and his team are always so helpful, the customer service is top-notch, and both Will and his father, Chris, make every experience a delight. Thank you Will and Chris for all your help over the years.
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Elizabeth Bilney
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I purchased a Yamaha Disklavier and am over the moon! It was super easy to buy online and Will was so accommodating with its delivery. I cannot thank Venables enough. Thank you.
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kevin barton
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A pleasure to work with
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Trevor Newman
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Absolutely brilliant advice and service. Extremely knowledgeable and s great selection Moved to an apartment where my 50 year old “Upright” would not fit and bought an electric piano with the sound of a grand piano.
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Remi Damiani
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Highly recommend Will at Venables without hesitation! I visited three showrooms across three counties, and whilst the others were good, Will stood head and shoulders above the rest. Professional, friendly, and informative service without any pushiness. Great range of beautiful pianos and competitively priced. Absolute first class!!
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Jonny B
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I purchased my first piano from Venables back in 2006 - a Yamaha P121 upright, and having just upgraded to a Venables own Academy 180 Grand, I am please to say the experience of buying through them is still every bit as good as it was the first time round. Not only is Will in a league of his own when it comes to piano advice (both playing and tech knowhow) - his all round customer service is first class. And as for the Academy 180 piano itself - what an instrument! Better than any piano I tried at twice the price, and I still can't quite believe how they produce such a quality piano at that price point.
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Riley Phillips
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I bought a Yamaha piano 6 months ago and since then I have received incredible customer service which has been delivered quickly and professionally. I would definitely recommend to anyone whether they need any help with pianos or are looking to purchase and all the pianos are of incredible quality and are clearly cared about.
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Katherine Rabey-Bennett
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Fantastic customer service and we love our new piano! Will was so helpful, extremely knowledgeable and not at all pushy. We had a great experience browsing the pianos in the store after calling half an hour before popping in. We spent quite a while chatting to Will about the different models and he gave us plenty of time to try them. Frequent updates on timescales after ordering and the delivery team was very polite and efficient. Highly recommend for anyone looking for a piano in the region!
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Roy Chilcott
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Perfection is very important to the company. Highly recommended!