Our past customers made us who we are today. Today’s customers are our future. We’d love you to be a part of our history.
Since 1981, Venables Pianos has proudly been a genuine family business, technician owned and run. Exemplary standards in buying advice, piano preparation and long-term after-sales care is something we believe can only be achieved through knowing our customers and remembering them years later.
You will soon appreciate how a long-established family business cares better about the standards it delivers and the long-term reputation its previous generation worked so hard to win.
“Being a second-generation technician-run family business, means I truly care about the complete customer experience; standard of piano stocked and instrument preparation/quality control and sustaining the enviable reputation my father worked hard to gain – continuing the legacy! I’ve worked within this business since I was a child… pianos are my life.”
Since 2001 Will Venables has been fully committed to the family business. Continuing his hands-on training with his father Chris Venables (founder of the business) Will has grown from tinkering with pianos in his teens, to becoming an accomplished piano technician. From cabinet polyester repairs and polishing to stringing, tuning, regulating, voicing and field servicing, Will has become highly experienced in preparing high-end pianos in commercial and educational institutions.
Responsible for marketing, sales, servicing and overseeing operations at the piano showroom, Will is upholds the the total customer experience and ensures every Venables customer is a valued member of our piano family.
Chris Venables began his career as a tuner-technician over 30 years ago. Within the first year he opened his first piano showroom and soon became well-known for his progressive approach to piano retailing.
1984 saw the launch of the Chris Venables range of hand-finished pianos, followed shortly by John Broadwood and Sons awarding Venables the first licence in the UK to hand-finish their upright range to clients’ specification.
In 1988, Classical Music Magazine wrote: “Chris Venables is an ambassador for new instruments and goes to great lengths to promote them. He summons up a truly missionary zeal to convince people they will get better value buying new… His success is due to the combination of an incurable passion for pianos with an entrepreneurial flair which is quick to see opportunities and act on them.” This statement applies as much today as it did then.
Having received technical training from both Steinway and Yamaha, Chris has prepared Concert Grand Pianos for EMI Classical Music, BBC Radio, Vladimir Ashkenazy, Peter Donohoe, John Lill, Peter Katin and Jose Carreras.